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Fluid Edge Themes

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Conversational Commerce

A ChatBot to help customers to find faster what they need

In many cases e-commerce sites offers products that needs an assistance to be selected and bought by the customer, virtual shelves are full of offers and in many cases customers have not a clear idea about what they need or have doubts about product details.

 

“I need a winter tire for my Audi A4, can you help me?”

“What kind of socks can I pair with a blue suits?”

“I need a new air conditioning system for my house in Sicily”

 

That’s where a Virtual Assistant plays a new fundamental role, as well as the expert salesman in a physical store.

Open 24/7 a ChatBot helps customers to find faster what they really need and suggests them the best solution.

Case of Success:

eDT:

Work in Progress